商務(wù)談判中需要用語(yǔ)言和對(duì)方交流,交流中有些技巧是可以促進(jìn)談判成功的,下面為大家介紹常用的三條技巧。
一. 會(huì)聽(tīng)
要盡量鼓勵(lì)對(duì)方多說(shuō),向?qū)Ψ秸f(shuō):yes,please go on,并提問(wèn)題請(qǐng)對(duì)方回答,使對(duì)方多談他們的情況。
二. 巧提問(wèn)題
用開放式的問(wèn)題來(lái)了解進(jìn)口商的需求,使進(jìn)口商自由暢談:"Can you tell me more about your campany?","What do you think of our proposal?"
將外商的回答中的重點(diǎn)和關(guān)鍵問(wèn)題記下來(lái)以備后用。
進(jìn)口商常常會(huì)問(wèn):Can you not do better than that?
對(duì)此不要讓步,而應(yīng)反問(wèn):"What is meant by better?"或 "better than what?"使進(jìn)口商說(shuō)明他們究竟在哪些方面不滿意。
三. 使用條件問(wèn)句
用更具試探性的條件問(wèn)句進(jìn)一步了解對(duì)方的具體情況,以修改己方的發(fā)盤。
典型的條件問(wèn)句有"What...if",和"If...then"這兩個(gè)句型。
一. 會(huì)聽(tīng)
要盡量鼓勵(lì)對(duì)方多說(shuō),向?qū)Ψ秸f(shuō):yes,please go on,并提問(wèn)題請(qǐng)對(duì)方回答,使對(duì)方多談他們的情況。
二. 巧提問(wèn)題
用開放式的問(wèn)題來(lái)了解進(jìn)口商的需求,使進(jìn)口商自由暢談:"Can you tell me more about your campany?","What do you think of our proposal?"
將外商的回答中的重點(diǎn)和關(guān)鍵問(wèn)題記下來(lái)以備后用。
進(jìn)口商常常會(huì)問(wèn):Can you not do better than that?
對(duì)此不要讓步,而應(yīng)反問(wèn):"What is meant by better?"或 "better than what?"使進(jìn)口商說(shuō)明他們究竟在哪些方面不滿意。
三. 使用條件問(wèn)句
用更具試探性的條件問(wèn)句進(jìn)一步了解對(duì)方的具體情況,以修改己方的發(fā)盤。
典型的條件問(wèn)句有"What...if",和"If...then"這兩個(gè)句型。